AT&T, The Bars Are a Lie

I was at Disneyland in Anaheim, Ca yesterday because my son’s high school marching band was going to be in the parade. Since I help the band by taking photos & video, and I host their website, my plan was to stream the band live for those parents that could not attend. I had been wanting to try one of the new iPhone streaming apps anyway, and this was my chance. I did a quick test of the two major iPhone streaming applications, UStream Broadcaster and Qik. I settled on UStream as my app for the day.

There I am, ready to go with full bars, and 3G, when it happens. UStream can’t log in. Hmmm. I try just browsing and still nothing. I try various other data tests, and still nothing. I decide to reboot the phone and try again.

It boots…

It searches…

It has bars…

and, it has 3G.

I launch UStream and… nothing. The phone has no data ability at all. At this point, and for my final test, I bring up the handy AT&T Mark The Spot app to report the data failure. It won’t send the report at that moment because, well, I have no data (and it can’t get GPS coordinates). The cake was a lie (Portal reference), and so are the symbols telling users that they have full bars, and 3G. As for the video, I ended up recording it, via iPhone, and posting it to the site the next day.

Once I was back home, I brought up the Mark The Spot app and reported the failure. It allows you to specify the location of a problem by placing a pin on the map. I doubt it will have any affect, but it did make me feel better.

If you are wondering why I choose UStream, the audio was better. I will post some comparison clips, and a mini-review, when I get some time.

2 Responses to “AT&T, The Bars Are a Lie”

  1. Mark, Sr. says:

    I’ll look forward to your follow ups with this. Once the initial problems get solved, I wonder how this will affect using cel phones at sporting events that are being carried LIVE on television, etc. Get ready for the sporting/concert event cel phone crackdown!

  2. Razz says:

    There are already places that ban cell phones. Some book stores do because they know you could use a barcode scanner to find the price online. But, for some things, this is great. I did broadcast a concert of the high school bands, and it was an interesting experience. The room was dark, and the stage was bright. That caused the iPhone camera some trouble. The result was a mostly a washed out view of the band. But, the sound was great. I mean really amazing considering how it was being sent. I will post some samples as soon as work gets caught up.